How can I get my money back from casino?

Question

Hello everyone, on Saturday I had a drink with friends in a bar, came home, thought to watch a movie and saw an advertisement for a casino, by the way, I saw an advertisement directly on the Google website, but this is not legal, you cannot advertise gambling, or am I wrong?
I previously played in a casino once, not on the Internet, but in a real casino.
Since I had a drink, I registered and started playing … first I made a small deposit, then more and more … I lost control …
As a result, I made deposits for 700 USD, but I was able to win back 400 …I put the money to the withdrawal and vowed to myself never to play again. In the morning I woke up, my head ached, I thought I had already received 400 USD.
But an email came in that the withdrawal of the winnings was suspended and my documents were needed. I lost that day! I was not able to stop.
I sent the documents (my passport and residence permit) and there was no response for a week!
A week! When I wrote to support, did you look at my documents? They answered me NO! We have our waiting line! Will be checked soon! And do you know what answer came a week later?
Documents accepted, but we need more photos of my VISA card.
I sent a photo of my card from both sides and have been waiting for 5 days! The total number of days of waiting is 13 days! There are no more nerves and strength … It seems to me that I was stupidly deceived! What to do?
The name of this scam casino is Ruby Fortune.
How can I get my money back? This situation is just disgusting!
I have come to terms with the loss of some of my money … but they also scoff at me …

MorganP 4 years 2021-06-24T11:36:54+00:00 1 Answer 0

Answer ( 1 )

    0
    2022-03-07T18:16:58+00:00

    Most people still assume that getting their money back from online gambling requires the assistance of a solicitor, lawyer, or the police.
    Unfortunately, if you lose money gaming, these addresses will not be able to help you get your money back.
    The correct address for reclaiming your monies is the bank’s “chargeback” department.
    There is where the fund recovery process begins.
    People frequently make the mistake of informing their bank that they have been the victim of gaming fraud.
    It is an error if a bank initiates a chargeback against an online casino in the fraud category, which will very certainly result in a chargeback being lost.

    There are several chargeback rights, and the suitable type of case must be established for your situation in order to raise and win a chargeback.
    Anyone can initiate a chargeback with their bank, however the chargeback department’s main goal is to approve or deny a chargeback claim based on the bank’s knowledge, which is frequently incomplete or incorrect.
    The bank has no financial stake in your achievement.
    They need to get certain papers moved.
    https://cybersecurityfraud.org/ wants to see you succeed.
    We’ll develop an impenetrable chargeback case and battle to the last end to get you your money back and recover funds.

     

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